Zendre aims to provide its customers the best customer service. We would like to emphasise though that we can not take any responsibilities for the shipping damage of the items.
In case you receive an item that was damaged while shipping we recommend you to turn to the transport company with your complaint. As the shipping of our products is beyond our control, we can not take responsibility for the shipping damage.
Furthermore we do not exchange items that were damaged, torn, stretched or stained whilst wearing. We suggest you follow the care instructions on the label of the items, that way you can ensure that the item lasts longer.
In case any other problems arise with the product we will be glad to help you .Please contact our customer service at email@example.com and we will do everything to find the best solution to your problem.
Thank you for your understanding and cooperation in connection with the damaged items and with our exchange policy. Our customers’ satisfaction is our priority and our aim is to offer quality goods and excellent service. You can read more about the exchange of items in the exchange policy section.